Dear Customers,
Please note that we will observe the Mid-Autumn Festival holiday from Sep. 25–27 and the National Day holiday from Oct. 1–5, 2026 (UTC+8).
Shipping Schedule:
- Sep. 25: No shipments
- Sep. 26–27: Shipping as usual
- Oct. 1–3: No shipments
- Oct. 4–5: Shipping as usual
All orders placed during this period will be shipped according to the schedule above. Some items from our U.S. warehouses may continue to be shipped during this period.
If you wish to cancel an order or have selected the wrong radio frequency, please submit a cancellation request on the order page or email sales4@ecowitt.com and sales10@ecowitt.com directly. We will process your request as soon as possible.
We will continue to respond to emails and inquiries during this period, but replies may be slower than usual.
Thank you for your understanding and support. We wish you a happy Mid-Autumn Festival and National Day holiday!
Best regards,
Ecowitt Support Team