Shipping policy
Shipping rates and delivery estimates
Delivery Time = Processing Time + Shipping Time.
Add the processing time to the shipping time for an estimate as to when you will receive your order.
shipment: calculated by page
Order processing time 1-3 Days (depend on your quantity and product)
Estimated delivery time 7-15 days
Shipping charges for your order will be calculated and displayed at checkout.
The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.
Track your order
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.
Shipping areas
The products can be delivered to the most of states in America except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
Carriers
We work with 1 carrier to make sure your order will arrive on time: DHL
Shipping origin
If you have any questions, you can contact email to, we will reply to you as soon as possible!
Email:support@ecowitt.com
The customs duties depend on shipping company and country
YunExpress/4PX: No need to paid any fee after order.
DHL/UPS: Paid custom duties after the parcel arrived your country, received duties by shipping company.