Shipping policy

Shipping area

Global delivery, additional charges may apply in remote areas. Shipping from China.

Shipping rates and delivery estimates

Delivery Time = Processing Time + Shipping Time.
Add the processing time to the shipping time for an estimate as to when you will receive your order.
shipment: calculated by page
Order processing time 1-3 Calendar Days (depend on holiday, product and quantity)
Estimated delivery time 7-15 Calendar Days
Shipping charges for your order will be calculated and displayed at checkout.
The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.
Track your order
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.
Shipping areas
The products can be delivered to the most of states in America except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
Carriers
We work with 1 carrier to make sure your order will arrive on time: DHL
Shipping origin
If you have any questions, you can contact email to, we will reply to you as soon as possible!
Email：support@ecowitt.com

 

The customs duties depend on shipping company and country

[Standard]: VAT is included, you may need to pay customs duty to local customs. If [Standard] cannot be selected, please place multiple orders separately.

[Express]: Paid all of the custom duties after the parcel arrived your country, received duties by shipping company or customs.